求職站點常見問題

點擊此處,查看關于亞馬遜招聘問題的解答。

在處理亞馬遜訂單時需要幫助?

請登入亞馬遜客戶服務頁面,獲取幫助。

亞馬遜申請和面試


貴公司的面試流程是怎樣的?

這需要視具體情況而定。對于大多數職位來說,我們以電話面試作為整個面試流程的第一步。如果雙方都有興趣,我們會邀請求職者前來接受現場面試,通常由用人經理和幾名團隊成員負責組織。不過,各個團隊的情況都不盡相同,某些團隊可能會對面試流程稍作調整。

亞馬遜的面試流程是怎么樣的,我該如何開始?

訪問 亞馬遜面試 ,了解申請和面試過程的每個步驟,從完成在線申請到準備電話和面對面訪談。

要了解有關我們倉庫和運營中心員工職位的更多信息,請訪問 amazondelivers.jobs。 

I already have an amazon.jobs account, so why do I need to reset my password?

We're working hard to provide the best candidate experience possible, so we've made some improvements to the sign-in experience. We want to make sure you're able to access all of our new features. Resetting your password will allow you to see the new and ongoing changes coming to amazon.jobs to make your experience great!

I have multiple email addresses associated with my applications. Can I merge my accounts?

Currently, we're unable to merge applicants' accounts. If you have multiple accounts associated with several applications, you can continue to access your application using the corresponding account.

I don't have an email address. Can I create an account using my phone number?

At this time, amazon.jobs only supports sign-in using a valid email address. In the near future, however, you'll be able sign in to amazon.jobs using your phone number.

I forgot my amazon.jobs password. How do I recover it?

To recover your password, click 'Forgot password' on the sign-in screen and enter your username.

I forgot my amazon.jobs username. How do I recover it?

We recommend signing in with your current email address.

What information or features can I access with my amazon.jobs account?

With an amazon.jobs account, you can access your applicant profile, view application information, and check your application status. As amazon.jobs continues to improve and grow, we'll inform you of any new features or changes.

Do I have to upload my resume using a cloud service?

In an effort to support a more mobile-friendly experience, we've added the ability to upload your resume using cloud services. However, you still have the option to upload your resume from your device.

Can I upload a resume and use my LinkedIn profile?

Applicants can use LinkedIn as an alternative to uploading a traditional resume during profile creation. Unfortunately, we only accept one resume per applicant at this time, so please select the option that works best for you.

My application status hasn't changed. Who can I contact for an update?

Your dashboard is regularly being updated to display the most up-to-date status information relating to each application. When an application status changes, your dashboard is updated in almost real-time to reflect this new status.

When does my application move from Active to Archived?

An application is considered active as long as a final decision has not yet been made. If an applicant withdraws their application, is hired for a role, or is no longer under consideration, their application will be archived.

福利


貴公司是否提供福利?

是的,我們會。請訪問我們的 福利頁面 ,以了解更多福利內容。福利可能因地點、團隊或職位而異。 

運營中心/倉庫操作員的福利可能因地點、工時數、在職年份、工作狀態是否為兼職、季節性或臨時員工而有所不同。了解更多 運營中心操作員的福利。

住宿


你提供住宿嗎?

作為給予平等機會的雇主,亞馬遜集團公司致力于招聘多元化的員工群體并且致力于實行無障礙招聘流程。為了確保向 1973 年《康復法案》第 503 章、《1974 年越戰退伍軍人輔助法》以及《1990 年美國傷殘法案》(修訂版)第一章規定所保護的個人提供合理的便利設施,在針對已發布職位的求職申請流程中需要便利設施的人士可以撥打 +1 866-437-9078 聯絡我們獲取幫助。

有關更多信息,請訪問我們的 住宿頁面。

常見問題


我是否需要搬到西雅圖才能在亞馬遜工作?

不,我們在世界各地都有亞馬遜辦事處。了解我們 西雅圖總部 和其他 地點的更多信息。

我聽說,貴公司招聘的客戶服務專員可在家辦公—這是真的嗎?

是的。查看我們當下的工作 機會。

你會雇人撰寫亞馬遜評論嗎?

我們不會付費請人撰寫評論。我們發現客戶更信任其他客戶撰寫的評論。

我在職業介紹所、臨時雇員聘用公司或獵頭公司工作。我可以采用何種方式向貴公司介紹求職申請者?

對于我們首選機構列表之外的公司,我們并未設立個人簡歷常規提交流程。

什么是電子身份認證?

亞馬遜旗下的公司已經加入電子身份認證系統。電子身份認證是一種基于網絡的系統,允許雇主使用員工 I-9 表格中的報告信息確定員工是否符合在美國就業的資格。電子身份認證系統能夠同時向社會安全局 (SSA) 和國土安全部 (DHS) 確認員工的就業資格。如需了解更多信息,請訪問 USCIS 電子身份認證網站。

亞馬遜或其認可的招聘合作伙伴是否會收取任何雇傭費用?

我們不收取任何雇傭費用,與我們合作的招聘合作伙伴同樣也不收取任何雇傭費用。亞馬遜是給予平等機會的雇主。作出雇傭決策的依據是價值。  此外,我們不會因雇傭目的而要求您向銀行賬戶支付任何可退還的保證金。我們希望候選人謹防具有誤導性的信息,并且不要向任何假托參加亞馬遜面試程序或尋求在亞馬遜就業之借口的個人/機構/就業平臺支付任何費用/保證金。這些都屬欺詐行為。任何與上述個人/機構/就業平臺交易的人員都將對自己的行為自擔風險,亞馬遜不會為就此直接或間接產生的損失或損毀負責。這種偽造的工作邀約、聘書不應視為亞馬遜的任何邀約或陳述。請注意,亞馬遜不會從 Hotmail、雅虎、Gmail 或任何其他公共電子郵件帳戶發送錄用通知書或索取費用來換取聘用/面試。如果您收到此類郵件,請不要支付任何費用或保證金。我們希望您能將此類邀約上報到 recruiting-feedback@amazon.com。如果您已付款,請向當地警方報案,以采取必要的法律行動。

如何判斷我是否被限制向亞馬遜或其附屬公司求職或進行雇傭討論?

如果您目前正參與或之前曾參與過政府收購或其他涉及亞馬遜或其附屬公司的事項,您可能被限制與亞馬遜或其子公司進行雇傭討論。若要確定這些規則將如何適用于您的具體情況,請咨詢您的雇主的道德官員。

我在哪里可以查看均等就業機會海報?

您可以在 平等就業機會中查看作為法律 補充的平等就業機會海報。

我是一名政府雇員,從事涉及一份大額政府合同的采購工作。合同的一個競爭對手是亞馬遜。我是否可以申請亞馬遜空缺職位?

對于負責為政府合同處理采購工作的特定政府雇員,如果他/她開始求職,則必須提交一份書面的取消資格備忘錄。  根據美國聯邦政府規定,雇員還必須提供書面雇傭聯系人通知,即使該雇員或立約者拒絕了雇傭的可能性。  請咨詢您的雇主的道德官員,以獲得對您的具體情況的建議。

我之前曾為亞馬遜的一個現任政府客戶工作過,在那期間,我是一名技術顧問,負責監督有關亞馬遜一筆合同的決定。如果受亞馬遜雇傭,我是否能與我之前工作的聯邦政府機構的雇員會面,以討論有關亞馬遜合同的事項?

您不能與政府客戶的雇員會面來討論您在政府工作期間曾密切參與的合同。  請咨詢您的雇主的道德官員,以獲得對您的具體情況的建議。

如果僅是將我的簡歷發送給亞馬遜,政府求職限制是否還適用?

美國聯邦政府對謀求外部雇傭的限制有廣泛的適用范圍,包括就可能的雇傭關系聯系未來的雇主。這包括發簡歷給未來的雇主。

如果我是政府雇員,我需要知道什么?

現任政府雇員通知: 某些法律法規對政府雇員和非政府實體之間的雇傭討論施加限制。在進一步討論之前,請查閱下方有關當前政府雇傭的常見問題。如要與 Amazon.com 和/或其任何附屬公司進行任何雇傭討論,您即表示您已與您的雇主或通過其他合理查詢進行確認,根據適用法律法規,您被允許參與此類討論。

What do I do if I suspect a fraudulent source is offering me a job at Amazon?

Please be cautious of common scams that offer unauthorized Amazon employment opportunities. Our recruiters who contact candidates — whether it be via text, call, or email—will never ask for banking information, or request an enrollment fee. We encourage those who think they may have been contacted by a fraudulent source offering a job on behalf of Amazon to report it via http://www.amazondelivers.jobs/contactus. We actively investigate reported employment scams, and as a result, dozens of fraudulent recruiting websites have been taken down.

Student Questions


在哪里可以了解到亞馬遜校園招聘項目開放的職位呢?

請訪問amazon.jobs 以了解更多提供給在校學生及和應屆畢業生的工作機會。有關亞馬遜社招職位的申請和面試問題,請參閱Amazon.jobs career site FAQs 中的常見問題解答。

什么是校園招聘項目?

校園招聘項目主要負責吸引,招聘以及整合來自世界各地有著各種各樣背景的優秀學生人才。我們與學校以及相關組織建立聯系,從而更好的吸引優秀的本科生,碩士,博士生及MBA候選人在全球范圍內擔任技術和非技術職務。

What roles does the Student Programs team recruit for?

We recruit current undergraduate and graduate students for internship and full-time opportunities in different roles including, but not limited to, software development engineers, support engineers, product managers, operations managers, applied scientists, vendor managers, and financial analysts.

In what countries does Amazon hire students for these roles?

We recruit for internships and full-time roles in more than 30 countries around the world across the Americas, Asia, Australia, Europe, the Middle East, and South Africa.

Can I apply to multiple roles?

Yes, please apply to the role(s) that align with both your interests and skillset. You will be evaluated against the requirements for each role and may interview for different roles at the same time.

Should I apply for an internship or wait to apply for a full-time role?

We recommend applying for an internship to gain valuable work experience and learn first-hand what it’s like to work at Amazon, but we still welcome direct applications to full-time roles.

Is there an application deadline for full-time positions? What if I missed it – can I still apply?

There are no application deadlines for internships and full-time positions (including specialty science and research positions, and undergraduate non-technical roles). However, we encourage students to apply early in the fall preceding their graduation to increase the likelihood of interviewing for an open role.

Full-time and intern MBA roles in North America are posted on amazon.jobs. Amazon will review full-time applications on a rolling basis in preparation for interviews that will begin at the end of August 2021. In North America, intern applications will be reviewed on a rolling basis beginning in early November 2020 in preparation for interviews that will begin in early January 2021. We encourage students to apply early to increase the likelihood of interviewing for an open role.

MBA hiring in India will begin in October 2020 for interns and in December 2020 for full-time positions. We encourage students to get in touch with their placement committees on campus to learn more about our hiring events and the application process for Amazon. 
For MBA internships and full-time opportunities in Europe (Launch program), Amazon engages directly with universities. We encourage students to get in touch with their university career centers to learn more about Amazon hiring events and the application process.

Where can I find the status of my application? When will I hear back from Amazon?

You can see the status of your application in the candidate portal. If you applied for a tech role in North America, including SDE and non-SDE tech, aside from tech eng hardware, check the status of your application here. To check the status of your application for all other roles, including tech eng hardware, check the status of your application here. We review applications throughout the year on a rolling basis and will contact you directly if we are interested in moving forward with your candidacy.

I was referred for a specific role by a current Amazonian – what do I do now?

If you are referred to a specific open role, a recruiter from the Student Programs team will reach out to have you complete your application via amazon.jobs. If your application is selected for further review, someone from Student Programs will contact you directly.

How do I best prepare for Amazon’s interview process?

To prepare for your interview, we suggest reviewing our Leadership Principles. Amazonians use the Leadership Principles every day – whether we're discussing ideas for new projects or deciding the best approach to solve a problem. We also encourage you to visit Interviewing at Amazon to learn more about the interview process and how to prepare.

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